Privacy Policy: the Following Privacy Policy applies only to https//www.dawajen.bh/ (the “Website”), the information provided by you or otherwise collected online through this website. We are concerned about your privacy Field House proudly abides by a strict Code of Practice regarding the handling of your personal details and is committed to acting fairly and honestly in all customer transactions, if we update our privacy policy, all revisions will be posted on this page. We reserve the right to change the privacy policy at any time. Personally identifiable information Personally, identifiable information may include information that you provide to us by requesting information, when registering for special offers or programs or when you purchase products online, by registering your details or using our website or mobile apps, you consent to us maintaining, recording, holding, and using personal data we collect about you. Your data is used to enable us to process and deliver your order, Please note any agents or contractors of Fidel House   who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement, They will not use any information are required to protect this information in a manner that is consistent with this Privacy Statement, They will not use any information for any other purpose than to carry out the services they are performing on behalf of Fidel House, Data is also used to provide you with marketing and other information about Fidel House   and its related products and services. We reserve the right to send you administrative and promotional emails, we may also Send you information regarding your account activity and purchases, as well as updates about our Services and other promotional offers, we will not, without your explicit consent, Supply your personal information to any third party for the purpose of their or any other third party's direct marketing. For those customers who purchase products from us online, additional personally identifiable information Such as credit card information will be collected by the credit card company, We will share information with our payment Services provider only to the extent necessary for the purposes of processing payments you make via our website, Such as refunding payments and dealing with complaints and queries relating to payments and refunds, Requesting removal of your information details provided by you. Redelivery will be charged as per the above charges. Should in incorrect item be dispatched, please contact our customer service team for a pickup and/or replacement as needed, no delivery fee will be charged for this service. For international shipping and deliveries, please contact our trade inquiry team via info@fidelhouse.com. Refund policy’s   For defective items supplied from the manufacturer, you will be eligible for an exchange or refund if the item(s) is returned in person to Fidel House office within 7 days of the purchase date along with the e-payment confirmation. In the case of an error in website data, the price of the product or its validity or its capacity, our employees will contact you to fix the error without any extra charge from your side. Notwithstanding any laws or otherwise, no exchange or refund will be made for non-defective, correctly delivered products. Cancelation Policys 3You can cancel the order up to the point of shipping without any charges being applied, unfortunately once the product is shipped as per the cancelation terms in the Txamp3Cs charges may apply. For assistance in this matter please contact the customer service team who will be happy to assist in this matter. delivery (usually 1 hour before arrival) to ensure someone is available to receive your package. If our delivery partner is unable to deliver for any reason, our partner will contact you by telephone the following business day to arrange an alternative delivery date. You will be required to sign a delivery receipt at the time of delivery. Products or services are subject to availability. In the rare situation that a product runs out of stock after we receive your order, we will contact you via the details provided at the time of ordering to advise you, we are unable to deliver any medicine that requires a prescription, in accordance with Bahrain laws and regulations. Fidel House is not responsible of the shipment delivery in case of incorrect contact details provided by you, Redelivery will be charged as per the above charges. Should in incorrect item be dispatched, please contact our customer service team for a pickup and/or replacement as needed. No delivery fee will be charged for this service. For international shipping and deliveries, please contact our trade inquiry team via info@fidelhouse.com. Refund policy’s   For defective items supplied from the manufacturer, you will be eligible for an exchange or refund if the item(s) is returned in person to Fidel House office. within 7 days of the purchase date along with the receive information from Fidel House   and it officiated companies by contacting our Customer Services Team on info@fidelhouse.com, If you advise us that you no longer wish to receive product information Fidel House, we will ensure your personal information is never passed to any other company, Customers can access their personal information at any time by contacting Fidel House   via the above channels and verifying their identity, Non—-personally identifiable information Non-personally identifiable information is collected without any direct association with you specifically, In the normal course of using the website, we may collect information about your habits and usage of our sites to inform our ongoing improvement of the site. These technologies do not use or collect personally identifiable information, such as names or address, and do not link online actions to an identifiable person, By using this site, you agree to allow us to use non-personally identifiable information collected, Use of Cookies and Apples Cookies and applets are small text files that are placed on your computer's hard drive by our servers to identify your computer, Cookies and applets are only read by the domain that placed them there and are unable to execute any code or virus, We may use cookies or applets to recognize you when you visit our sites, to personalize your experience and generally to serve you better, We do not use cookies or applets to track your activities once you leave our website, You may delete these files from your computer at any time, You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our website. Delivery   Shipping:   When an order is placed, it will be shipped to the address provided at the time of purchase. All our orders are despatched within 12 hours of order confirmation and normally delivered within 7 days.   Our delivery partner will contact you prior to the delivery to confirm availability. Delivery timing is from 9:00am to 9:00pm Saturday to Thursday. Delivery charges (valid for one order delivered to one address only) We will attempt to deliver your items on the date you specify, our delivery partner will contact you on the day of delivery (usually 1 hour before arrival) to ensure someone is available to receive your package. If our delivery partner is unable to deliver for any reason, our partner will contact you by telephone the following business day to arrange an alternative delivery date, you will be required to sign a delivery receipt at the time of delivery. Products or services are subject to availability. In the rare situation that a product runs out of stock after we receive your order, we will contact you via the details provided at the time of ordering to advise you, we are unable to deliver any medicine that requires a prescription, in accordance with Bahrain laws and regulations. Fidel House is not responsible of the shipment delivery in case of incorrect contact details provided by you, Redelivery will be charged as per the above charges. Should in incorrect item be dispatched, please contact our customer service team for a pickup and/or replacement as needed, no delivery fee will be charged for this service. For international shipping and deliveries, please contact our trade inquiry team via info@fidelhouse.com, Refund policy’s & nbsp; For defective items supplied from the manufacturer, you will be eligible for an exchange or refund if the item(s) is returned in person to Fidel House office within T days of the purchase date along with the e-payment confirmation. In the case of an error in website data, the price of the product or its validity or its capacity, our employees will contact you to fix the error without any extra charge from your side. Notwithstanding any laws or otherwise, no exchange or refund will be made for non-defective, correctly delivered products. Cancelation policy:   You can cancel the order up to the point of shipping without any charges being applied, unfortunately once the product is shipped as per the cancelation terms in the T&Cs charges may apply. For assistance in this matter please contact the customer service team who will be happy to assist in this matter.